Our office and phonelines are open during business hours.
If you have never done biometrics:
- All foreign nationals applying for the Post-graduation work permit (PGWP) from inside or outside of Canada Canada must submit their unless they have previously submitted biometrics (see section below). Only are currently exempt from the biometrics requirement.
- If you have not provided biometrics to Immigration Canada within the past 10 years, you should receive a after you submit your PGWP application. Immigration Canada must receive your biometrics in order to continue processing your application. You can give your biometrics聽at a 聽if you applying inside of Canada or a if you are applying outside of Canada.
- Biometrics are valid for 10 years. If you can鈥檛 remember whether or not your biometrics are still valid, use the .
- For more information, see Immigration Canada's "" webpage.
If you did biometrics previously but your biometrics will expire within the next 3 years:
- Before applying for your PGWP, be sure to check the of .
- Your PGWP may only be issued until the expiry date of your biometrics and not the full 3 years that you may be entitled to.
- You must answer No to the question 鈥�In the past 10 years, have you given your fingerprints and photo (biometrics) for an application to come to Canada?鈥� in your for the PGWP application 鈥� even if you have done your biometrics within the past 10 years. This will allow you to pay for new biometrics, receive a and at a Service Canada office聽if you are inside Canada聽or a if you are outside of Canada. If you have provided updated biometrics, your PGWP should be issued for the full 3 years.
- Include a cover letter in the 鈥淐lient Information鈥� section of your document checklist explaining why you answered No to the biometrics question in the eligibility questionnaire even though you provided biometrics to IRCC within the past 10 years and the reason you need to submit new biometrics with your PGWP application.