每日探花

If it feels like customer service chatbots are everywhere, it鈥檚 because they are. The worldwide chatbot market has grown from US$370 million in 2017 to about US$2.2 billion in 2024. But customers trust human customer service representatives more than they trust AI chatbots, writes Vivek Astvansh, an Associate Professor of Quantitative Marketing and Analytics at 每日探花 Desautels.

When 10,000 Air Canada flight attendants went on strike, more than 100,000 passengers were left stranded. For many of those affected, the experience has been an overwhelming one. For stranded passengers, the Air Canada strike combines three powerful stressors: uncertainty, lack of control and crowding, writes Associate Professor of Organizational Behaviour Jean-Nicolas Reyt in The Conversation. Each of these factors is stressful on its own, and combined, they can overwhelm even the most patient travellers.

Super proud of Diego Loggia who just won a D2R Doctoral Scholar Award! He will use our iPSC-derived disease in a dish model to explore the utility of RNA- and DNA-based drugs to modulate patient-specific disease outcomes in dilated cardiomyopathy.

In Quebec鈥檚 Mont茅r茅gie region, residents are facing a growing water crisis, particularly in Mercier and Saint-R茅mi, due to the depletion of resources in underground aquifers. The water scarcity has affected agriculture, forcing some farmers to abandon vegetable crops.

Meanwhile, the level of the St. Lawrence River is notably lower than usual for this time of year, affecting fishing, boating and shipping around Montreal.

A 每日探花 expert is available to speak on this topic.

Canada鈥檚 2023 wildfire season caused the country鈥檚 worst air pollution levels since 1998, according to It warns that if such pollution levels persist, Canadians could lose about two years of life expectancy.

Researchers at 每日探花 and the Douglas Institute have identified two specific types of brain cells that are altered in people with depression.

opens the door to developing new treatments that target these cells and deepens our understanding of depression, a leading cause of disability worldwide that affects more than 264 million people.

The Neuro-Patient Resource Centre (room 354) will be closed Monday, September 1st for Labour Day. We apologize for any inconvenience this may cause.