ÿ̽ News - IT Services /channels/news_feeds/all/term/it_services/rss en Documentum services (D2, Webtop, and Records) will be unavailable August 5 from 12 p.m.- 1 p.m. /channels/channels/news/documentum-services-d2-webtop-and-records-will-be-unavailable-august-5-12-pm-1-pm-365658 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>Documentum services, including D2, Webtop, and Records, will be unavailable on Tuesday, August 5, 2025, from 12 p.m. to 1 p.m. due to scheduled system maintenance. </p> <p>This work is necessary to ensure the continued performance and reliability of IT resources across the organization. </p> <h2>Who is affected </h2> <p>Anyone who uses a D2 space or accesses documents through the Documentum platform will be unable to upload or retrieve files. </p> <h2>What to do </h2> <p>If you have work that requires access to Documentum, please plan accordingly.  </p></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">28 </span><span class="month">July </span><span class="year">2025</span></div></div></div></div></div> Mon, 28 Jul 2025 12:32:10 +0000 webfull 210151 at /channels The brand new “It Takes All of Us” course completion Award! /channels/channels/news/brand-new-it-takes-all-us-course-completion-award-366120 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>Starting <strong>July 29th, 2025</strong> , you will receive an award when you complete the “It Takes All of Us” course” in myCourses.</p> <p><a href="/it/article/community-connections-service-spotlights/brand-new-it-takes-all-us-course-completion-award">More information</a></p> </div></div></div><div class="field field-name-field-primary-image field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img class="no-float" src="/channels/files/channels/styles/wysiwyg_medium/public/channels/image/trophy_banner.jpg?itok=TSb84Vjk" width="160" height="87" /></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">23 </span><span class="month">July </span><span class="year">2025</span></div></div></div></div></div> Wed, 23 Jul 2025 19:39:38 +0000 webfull 210137 at /channels Scheduled wireless maintenance July 24-25 /channels/channels/news/scheduled-wireless-maintenance-july-24-25-366104 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>Wireless maintenance will take place from <strong>Thursday, July 24 at 8 p.m.</strong>, to <strong>Friday, July 25 at 8 a.m.</strong> This update includes important <strong>bug and security fixes</strong> to ensure network stability.</p> <p>The following access will be affected:</p></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">22 </span><span class="month">July </span><span class="year">2025</span></div></div></div></div></div> Tue, 22 Jul 2025 20:52:14 +0000 webfull 210117 at /channels Report suspicious emails from your ÿ̽ Inbox /channels/channels/news/report-suspicious-emails-your-mcgill-inbox-366020 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>You can quickly report a suspicious email using the <b>Report Junk</b> or <b>Report Phishing</b> buttons available in <strong>Microsoft Outlook</strong>, whether you’re using the <strong>desktop app</strong>, <strong>mobile app</strong>, or <strong>Outlook on the web</strong>.</p></div></div></div><div class="field field-name-field-primary-image field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img class="no-float" src="/channels/files/channels/styles/wysiwyg_medium/public/channels/image/spam_image.png?itok=FHsBWguD" width="160" height="29" /></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">16 </span><span class="month">July </span><span class="year">2025</span></div></div></div></div></div> Wed, 16 Jul 2025 14:47:44 +0000 webfull 210048 at /channels The IT statistics and project dashboard are now available! /channels/channels/news/it-statistics-and-project-dashboard-are-now-available-365585 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p><i>Français ci-dessous</i></p> <p><b>IT Services </b>strives to create seamless and engaging digital experiences for the ÿ̽ community. We implement solutions, upgrades, and security enhancements that enable productivity, efficiency, and continued success for our staff and students.</p></div></div></div><div class="field field-name-field-primary-image field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img class="no-float" src="/channels/files/channels/styles/wysiwyg_medium/public/channels/image/stats_dashboard_image_hands.jpeg?itok=pqmMWmlo" width="160" height="103" alt="" /></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">2 </span><span class="month">June </span><span class="year">2025</span></div></div></div></div></div> Mon, 02 Jun 2025 18:00:36 +0000 webfull 209505 at /channels Ban of DeepSeek on ÿ̽ devices / Interdiction d'utilisation de DeepSeek sur les appareils de ÿ̽ /channels/channels/news/ban-deepseek-mcgill-devices-interdiction-dutilisation-de-deepseek-sur-les-appareils-de-mcgill-364936 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p><i>This message is published on behalf of Paul Chamberland, Chief Information Officer &amp; Associate Vice-Principal IT Services. / Ce message publié au nom de Paul Chamberland, </i><i>Dirigeant Principal de l’Information &amp; </i><i>Vice-recteur associé</i><i>, Service des TI. </i></p> <p><i>Le français suit.</i></p> <p>Dear members of the ÿ̽ community,</p></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">14 </span><span class="month">April </span><span class="year">2025</span></div></div></div></div></div> Mon, 14 Apr 2025 18:43:44 +0000 webfull 208780 at /channels Have you spotted these clues in your ÿ̽ email? /channels/channels/news/have-you-spotted-these-clues-your-mcgill-email-362752 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>Attackers, scammers, marketers: these days they’re all taking advantage of AI to generate polished, typo-free content. Figuring out if an email is legitimate has definitely become more challenging. But when you access your ÿ̽ email through Microsoft Outlook, you benefit from several extra features that help protect you from phishing.</p> <p><b>Keep an eye out for: phishing safety tips</b></p></div></div></div><div class="field field-name-field-primary-image field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img class="no-float" src="/channels/files/channels/styles/wysiwyg_medium/public/channels/image/phishing_-_spot_the_clues.png?itok=RuXdzf8o" width="160" height="90" alt="" /></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">24 </span><span class="month">January </span><span class="year">2025</span></div></div></div></div></div> Fri, 24 Jan 2025 15:03:12 +0000 webfull 206312 at /channels Learn how to use Copilot AI module now on myCourses /channels/channels/news/learn-how-use-copilot-ai-module-now-mycourses-362558 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p>Microsoft Copilot is a generative AI tool that can help you write texts, generate images, translate texts into other languages, and much more.  Learn how to access this powerful tool and use its main features with our self-paced introductory online module on myCourses. Through hands-on exercises and real-world scenarios, as well as a discussion of ethical AI practices, you’ll be well-equipped to use Copilot productively and responsibly.</p></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">14 </span><span class="month">January </span><span class="year">2025</span></div></div></div></div></div> Tue, 14 Jan 2025 19:21:57 +0000 webfull 205930 at /channels Microsoft 365 license deactivation warnings /channels/channels/news/microsoft-365-license-deactivation-warnings-362114 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p> </p> <p>IT Services recently migrated many Webex softphone users to Teams Phone.</p> <p>As a result, users may have received a message from Microsoft stating their license will be deactivated soon. (See screenshot above.) <b>It is a legitimate message from Microsoft.</b></p> <p>All ÿ̽ faculty and staff are assigned Microsoft 365 licenses that provide access to applications such as Teams, Outlook, OneDrive, Word, and Excel. As part of the recent migration, IT Services changed the <b>type</b> of Microsoft 365 license assigned to some users.</p></div></div></div><div class="field field-name-field-primary-image field-type-image field-label-hidden"><div class="field-items"><div class="field-item even"><img class="no-float" src="/channels/files/channels/styles/wysiwyg_medium/public/channels/image/microsoft365_license_screenshot.jpg?itok=6rV4LL3J" width="160" height="88" alt="" /></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">13 </span><span class="month">December </span><span class="year">2024</span></div></div></div></div></div> Fri, 13 Dec 2024 14:54:10 +0000 webfull 205408 at /channels Do not use Read.AI for ÿ̽ purposes /channels/channels/news/do-not-use-readai-mcgill-purposes-362001 <div class="field field-name-body field-type-text-with-summary field-label-hidden"><div class="field-items"><div class="field-item even"><p><a href="#francais"><i>La version française suit.</i></a></p> <p>We have received reports of a Read.AI bot attending or attempting to attend online meetings organized by ÿ̽ faculty and staff. The bot uses generative AI to create a text summarizing a meeting’s discussions and decisions; it then shares a link to that document with all participants.</p> <p>ÿ̽ must vet all IT solutions to ensure they safeguard data privacy and security. <strong>Read.AI has not been approved for teaching, research, or administrative activities at the University.</strong></p></div></div></div><div class="field field-name-field-published-date field-type-datestamp field-label-hidden"><div class="field-items"><div class="field-item even"><div class="custom-multi-date"><div class="multi-date first"><span class="label">Published: </span><span class="day">10 </span><span class="month">December </span><span class="year">2024</span></div></div></div></div></div> Tue, 10 Dec 2024 16:56:31 +0000 webfull 205290 at /channels